Fitclass respects your privacy and is committed to protecting your personal information.
When you visit our website, register for a membership, enquire about our services, or contact us, we may collect personal information including your name, phone number, email address, age, fitness preferences, membership details, payment information, and any other information you voluntarily provide. We may also collect technical information such as your IP address, browser type, device information, and website usage data through cookies and analytics tools.
We use your information to process membership registrations, respond to enquiries, provide fitness services, schedule consultations, manage your account, improve our website and customer experience, process payments, send important service updates, and provide promotional offers where you have chosen to receive them.
Our website may use cookies and similar technologies to improve website functionality, remember your preferences, analyse visitor behaviour, and enhance your browsing experience. You may disable cookies through your browser settings, although certain features of the website may not function properly.
We do not sell, rent, or trade your personal information to third parties. Information may be shared only with trusted service providers who assist us in operating our business, processing payments, maintaining our website, or where required by law or legal authorities.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction. While we strive to protect your data, no internet transmission or electronic storage method is completely secure.
Any health or fitness information you voluntarily provide is used solely to deliver safe and effective fitness services. Such information is treated with confidentiality and is only accessible to authorized personnel when necessary.
Our website may contain links to third-party websites, payment gateways, social media platforms, or booking systems. We are not responsible for the privacy practices or content of these external websites. We encourage users to review their respective privacy policies before sharing personal information.
You may request access to the personal information we hold about you, request corrections, update your details, or ask us to delete your information where permitted by applicable laws. You may also opt out of promotional communications at any time.
Our services are intended for individuals who meet the minimum age requirements applicable to gym memberships. We do not knowingly collect personal information from children without appropriate parental or guardian consent.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting on this page. We encourage users to review this policy periodically to stay informed.
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through the contact details available on our website. We will make reasonable efforts to respond to your enquiries promptly.
Last Updated: July 2026