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Privacy Policy – FitClass Healthcare

Privacy Policy

Effective Date: 7th Feb 2026

This Privacy Policy governs the manner in which FitClass Healthcare Private Limited (“we”, “us”, “our”) collects, uses, maintains, and discloses information collected from users of the FitClass website and our physical gym facilities in Gurgaon.

1. Introduction & Consent

By using our website or signing up for our services, you consent to the data practices described in this policy. This policy is drafted in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

To provide our premium fitness services and manage memberships, we may collect:

  • Identity Data: Name, Username, Photograph.
  • Contact Data: Email address, Phone number, Residential address in Gurgaon/NCR.
  • Physical Data: Height, weight, BMI, and fitness goals (collected only with explicit consent for training purposes).
  • Technical Data: IP address, browser type, and location data when you access our digital platforms.

3. Meta (Facebook/Instagram) Ads Disclosure

Important for our Ad Viewers:

FitClass uses tracking tools provided by Meta Platforms, Inc. (Facebook & Instagram) to track the performance of our advertising campaigns.

  • Pixels & Cookies: We use the Meta Pixel to track conversions (e.g., when you sign up for a trial class) and to build custom audiences for retargeting.
  • Data Sharing: We may share hashed (encrypted) email addresses or phone numbers with Meta to show ads to people who are similar to our existing high-value members (“Lookalike Audiences”).
  • Your Control: You can opt-out of these targeted ads through your Facebook Ad Preferences.

4. How We Use Your Data

  • To process your gym membership and generate your ID card.
  • To send WhatsApp/SMS updates regarding class schedules (e.g., Zumba, Yoga, HIIT).
  • To run safety checks and maintain security within our Gurgaon premises.
  • To improve our website functionality via analytics.

5. Data Storage & Security

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access. Your data is stored on secure servers with restricted access. We do not sell your personal data to third parties.

6. Grievance Officer (Indian IT Act Compliance)

In accordance with the Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: Gajender Singh
Designation: Compliance Officer
Email: fitclass2025@gmail.com
Time: Mon – Sat (10:00 AM – 6:00 PM)

7. Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising out of this policy shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

FITCLASS HEALTHCARE PRIVATE LIMITED
Khata No 128, 180 Khasra, No 451/2,
Shanti Vatika, Basai Road,
Gurugram, Haryana – 122001

Email: fitclass2025@gmail.com